Mozzo Coffee - Learning & Development Ambassador (UK & Europe)

TRULY UPLIFTING COFFEE…

We’re big believers in the uplifting power of coffee, from raising our spirits each morning to fuelling positive change every day. A hub for community connection, Mozzo brings together growers, customers and drinkers to share the buzz of the beloved coffee bean.

Founded in Hampshire in 2005, from a little red wind and solar-powered art covered coffee cart, Mozzo has always sought to bring people together through coffee connection.

Embarking on a major rebrand during 2021/22 Mozzo Coffee is a fast growing purpose driven speciality coffee brand supplying businesses across the UK, USA and into Europe.

The Role -

As a Mozzo Learning & Development Ambassador you will be a key part of driving and supporting strong coffee culture within Mozzo, and our Mozzo serving Partners.

We are seeking someone with a strong work ethic, exceptional social skills, genuine passion for people and teaching, strong speciality coffee knowledge and skills, and a desire to be part of a team striving to build a purpose driven business that makes a positive impact everyday.

As a fully mobile role, any applicants will need to have an enjoyment of travel and be flexible to staying away across UK, Europe and US.

What you’ll be doing –

• Supporting existing Mozzo Serving Partner Venues to serve great coffee experiences
• Deliver engaging On-Site and Off-Site Training (Barista; Latte Art & Cleaning & Calibration)
• Performing Quality Audits; and the necessary follow ups with Partners
• Equipment Calibration
• Supporting Mozzo Partners to develop engaging Coffee Development Programmes to include SOP & Menu Development.
• Identifying needs and opportunities for customers to benefit from Roastery Training Days
• Supporting the set up and launch of new Mozzo Serving Partner Venues
• Supporting Coffee Tastings and Presentations at new potential Mozzo Serving Partner Venues
• Support Mozzo’s drive to innovate within our Learning & Development support for Mozzo Partners.

Key requirements of the role –

• A full/clean UK driving license
• A valid Passport for International Travel
• Ability to travel 100% of the role to include travel within the UK & Europe (and occasionally US)
• 2 + years Hospitality experience
• 3 + years Speciality coffee knowledge & skills
• Speciality Coffee Association Certifications (Ideal)
• Based (lives) within the areas of St Albans, Watford, Harlow

Hours of Work –

Monday to Friday (8:30 am – 5:30 pm*; 1 lunch unpaid) *Does not include commuting time which will be required to take place outside of working hours (with exceptions when travelling for longer distances)

Holidays -

25 Days Per Annum + Public and Bank Holidays

Place of Work –

Field Based Role traveling within UK & Europe (and occasionally US)

Probation Period –

3 months

Other Benefits –

Company Car Company Phone Company Lap Top Mobile Coffee Kit Expenses in line with company policy

Personal Training & Development –

Coffee – SCA Modules & Certifications; Industry Events Teaching – Train the Trainer and other such Teaching focused courses Travel - opportunities to travel within UK, EU and USA