You will work with the Regional Manager to oversee the smooth and timely opening of new accounts and help existing partners deliver an exceptional coffee experience; focusing on quality, training, on-site visibility and positive relationships. To be successful, you’ll need to be working in speciality coffee. You should have excellent coffee knowledge and a thorough understanding of hospitality and life as a barista. You need to be able to build strong relationships with your customers and will ideally have several years of experience in a similar role.
Hospitality and service are at the heart of all we do so you should be passionate about developing great relationships with our customers and providing an incredible Extract Coffee Roasters experience. You should have a positive and engaging personality and will develop and maintain relationships across all levels. Driven and able to work on your own, you will have meticulous attention to detail and able to consistently meet commitments with strict deadlines. This is a varied role supporting coffee delivery across multiple customers, so you will have experience in working under pressure while remaining approachable and in control. This is a hands-on coffee role, the ideal candidate will have experience in the speciality coffee industry or previous account management experience.
Your main workspace will be in Extract London in Bermondsey, just a short walk from London Bridge Tube station. This exciting space is home to Extract’s London team and the hub for our training, tastings and technical support in London. Frequent travel is required, so a full, UK driving license is desirable.
Awarded best speciality roaster in the 2022 UK Coffee Awards, Extract Coffee Roasters is a speciality coffee roaster on a mission to make coffee better. By that, we mean better for coffee growers, for cafes and hospitality businesses, for coffee drinkers and our local communities. Behind roastery doors, we are an eclectic mix of cyclists, runners, musicians, growers, bakers, bookworms, parents, artists, activists and allies. We care about things like fairness, listening, learning and helping others.
Extract Coffee Roasters is an equal-opportunity employer. We welcome candidates of all backgrounds and experiences to apply regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Benefits
A competitive salary.
23 days holiday plus bank holidays (and additional days earned for long service).
Workplace health and wellbeing support through My Health Assured EAP.
Company pension.
If you’d like to apply please send your CV and covering email outlining salary expectations to Harrison, [email protected]
